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Return of Marketing Materials or Fee for Status Change “Customer/Distributor”

In accordance with the German Civil Code (Bürgerliches Gesetzbuch, BGB), in particular §§ 312g, 355–357, and taking into account the specifics of direct sales, Coral Club applies the following provisions.

Marketing Materials

All Coral Club marketing materials are provided exclusively in digital format and free of charge via the distributor’s personal account.

Due to their intangible nature and lack of commercial value, such materials are not subject to return or compensation, in accordance with § 312g (2) No. 13 BGB, which excludes the right of withdrawal in the case of the provision of digital content not supplied on a tangible medium.

Organizational Fee (30 conventional units)

When upgrading from consumer to distributor status, an organizational fee of 30 conventional units is charged. This fee is not a payment for goods or services within a B2C transaction but represents payment for administrative processing and access to the Coral Club partner functionality.

In accordance with the principles of fair practice and direct sales standards, a distributor has the right to terminate their partnership with Coral Club at any time.

In this case, upon the distributor’s request, the amount of 30 conventional units will be refunded in the form of bonus points to their Coral Wallet account in the personal account within 14 calendar days of notification from the Club Member. This complies with the company’s internal policy and the principle of equivalent compensation.

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